Content Strategist, Intern 2020


Content Internship

Please note, this role is only open to students currently enrolled in an academic program and will graduate Winter 2020 or Spring/Summer 2021. 


  • Contribute to a product team of designers, researchers, product managers, engineers, and data scientists
  • Advocate for the overall user experience and ensure consistency across platforms
  • Work with cross-functional partners to find solutions that balance the needs our hosts and guests with our business goals
  • Define the content strategy for a project or feature and write clear and concise content across multiple touch points
  • Help people who use Airbnb feel welcome and empowered, carefully considering tone and writing content that’s consistent with Airbnb's mission of belonging
  • Work with other content strategists to maintain and evolve voice and tone guidelines
  • Explain your recommendations clearly and persuasively, helping people understand the value of content strategy
  • Approach all of your work with a global mindset, advocating for designs and language that internationalize well, and work with our translations team to improve quality
  • Share your work with other content strategists, provide feedback on their work, incorporate feedback, and be an active participant on the content strategy team


  • Currently pursuing a bachelor’s or master’s degree in English, journalism, communication, design or related field
  • Excellent writing and editing skills
  • Basic understanding of user experience design principles
  • Great collaboration and communication skills
  • Ability to adapt to ambiguity at times
  • Passion for Airbnb’s mission and deep empathy for our diverse community
  • Portfolio of online writing samples (from coursework, blogs, publications, websites, etc.)


  • Competitive hourly rate
  • Paid time off
  • Housing stipend
  • Daily breakfast, lunch and dinner