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[Remote] Field Technician at CAI (Lakeland, FL)


Full Time

Job Profile Summary

  • CAI is searching for a Tolls Equipment Technician for a long-term position for our client in the Tampa, FL area.

  • Training is paid and provided. Employees receive 2 weeks vacation and great benefits.

  • You would work as a field technician, monitoring the electronic systems and providing field customer service troubleshooting, supporting and maintaining the electronic toll system equipment.

  • The schedule for this position is Sun-Wed.

  • All candidates must be available to work either from 6 AM to 5 PM or 1 PM to midnight, as necessary.

Duties & Responsibilities

  • Determines equipment malfunction to locate the source of trouble and make repairs or adjustments.

  • Performs preventative maintenance, this involves frequent inspection of basic elements of the equipment, cleaning switches, connectors, relay contacts, adjusting printers and other equipment.

  • Lifts and handles heavy equipment for repair and maintenance to include coin vaults, vault frames, etc. as per maintenance procedures.

  • Troubleshoots equipment networking issues.

  • Performs equipment hardware installation and cable termination, including coaxial, Cat 5, and fiber optics.

  • Performs toll equipment software configuration, network device IP configurations, and Radio Frequency configuration.

  • Performs daily site inspections, including inspections of all roadway tolling equipment, canopy and gantry mounted equipment, server racks and included equipment, networking equipment, UPSs, facility environmental monitors, Closed Circuit Television (CCTV), and access control systems.

  • Completes Maintenance Action Forms (MAF), Preventive Maintenance Action Forms (PAF), and Shop Action Forms (SAF) as required.

  • These reports ensure that preventative maintenance records for toll equipment components are documented; so that spares and repair parts usage is accurately projected in Maintenance Online Management System (MOMS).

  • Interprets wiring schematics for use in troubleshooting replacement of electronic and electro mechanical parts to place the toll equipment into optimum operating condition.

  • Utilizes various software tools to diagnose and troubleshoot various tolling equipment.

  • Performs software troubleshooting in Windows, Unix, and Linux environments.

  • Performs installation, corrective/preventative maintenance, and monitoring of CCTV cameras and Network Video Recorders (NVRs).

  • Coordinates with the Senior Toll Technicians to troubleshoot significant malfunctions which are beyond the Electronics technician's capability to isolate.

  • Removes damaged onsite repairable equipment for shipping to the bench repair capability of the CRD; installs temporary or permanent replacement equipment as required.

  • Assists Toll Systems Engineering with the installation and testing of equipment at existing and new tolling sites, including installing conduit, running wiring, installing equipment mounting hardware, and installation of tolling equipment.

Qualifications Experience/Education Required

  • Must possess and maintain a valid Class E Driver's License.

  • Within one (1) year of hire the employee must obtain and complete the following:


  • Training or equivalent or have one (1) year of related work history.

  • Obtain Aerial Lift Vehicle Operation Certification Obtain Intermediate Maintenance of Traffic Certification.

  • Complete the ten (10) hour Occupational Safety and Health Administration (OSHA) Safety Course

Skills Required

  • Ability to read and interpret complex schematics, parts/wiring diagrams.

  • Ability to establish test procedures.

  • Ability to follow written and verbal instructions.

  • Skilled in the use of volt/amp meters, oscilloscopes, frequency counters, network analyzer and basic hand tools.

  • Ability to recognize components.

  • Skilled in reading and interpreting technical documents including wiring schematics and equipment manuals

  • Knowledge of computer networks principals and computer repair.

  • Knowledge of electronic theory and practical applications.

  • Knowledge of Fiber Optic systems.

  • Knowledge of Radio Frequency (RF) Systems.

  • Knowledge of a Maintenance Management System.

  • Knowledge of CCTV Systems,

  • Knowledge of UPS maintenance.

  • Knowledge of SCADA Systems.

  • Knowledge of Facilities Maintenance.

  • Skilled in oral and written communication.

Other Requirements

  • Candidate is required to be available for On-Call after normal working hours.

  • Overnight travel may be required.

  • Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards

  • Ability to work at a height of thirty (30) feet.

  • Ability to lift fifty (50) pounds.