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[Remote] Application Support/Administrator at CAI (Hershey, PA)

on Support/Administrator at CAI

Full Time

Job Profile Summary Our client is seeking a part time Application Support Admin to assist with coordinating, updating, and entering data supporting sales applications.   Duties & Responsibilities:



  • Coordinate the enrollments of new customers registering for the customer retailer digital platform.

  • Support questions or data issues for customers reaching out on the customer retailer digital platform.

  • Direct engagement with customers through email.

  • Coordinate with Sales and IS, validate and update data attributes supporting Sales capabilities

  • Update master data attributes and images for Hershey's customer databases

  • Setup and correct user information for new accounts on sales tools

  • Support testing and validation of sales capabilities


Qualifications:



  • Experience/Education Required

  • Familiarity with administering and supporting applications and data.

  • Experience managing data.

  • Experience configuring and testing sales tools

  • Some knowledge of Hybris, AEM or Salesforce is a plus.

  • 1-2 years of experience


Physical Demands:



  • Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards

  • Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

  • Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor