General Overview
Under the direction of the Utility Manager, performs a variety of clerical and administrative support relative to the daily operations of the Electric, Water, and Fleet Departments.

Job Description Summary

Summary of Job Duties:
Summary of Necessary Knowledge, Skills, and Abilities
Knowledge - *General knowledge of office practices and procedures.

Abilities - *Special attention to detail.

Skills - *General knowledge of office practices and procedures. Additional Information

Education and Experience:
~ High School Diploma or GED equivalent.
~ Minimum one (1) year experience in an administrative, secretarial, and/or office support position preferred. Any equivalent combination of education and experience may be considered.

For additional information, please contact Human Resources at 262-569-3225.

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Summer Office Intern-Utility Department

City of Oconomowoc, WI

Internship

General Overview
Under the direction of the Utility Manager, performs a variety of clerical and administrative support relative to the daily operations of the Electric, Water, and Fleet Departments.

Job Description Summary

Summary of Job Duties:
  • Answer and direct phone calls and emails.
  • Provide high quality customer service. Greet and assist customers at Utility entrance office window.
  • Produce and distribute correspondence memos, letters, faxes, and forms.
  • Process Digger's Hotline tickets.
  • Assist with bi-weekly payroll.
  • Assist with various short-term and long-term projects throughout the year at the direction of the Utility Manager, Electric Engineer, and Water Superintendent.
  • Perform data entry duties.
  • Provide general support to utility staff, city staff, and visitors.
  • Is knowledgeable and cross trained on the full time Utility Clerk's job duties and responsibilities. Arranges his/her schedule to be present when Utility Clerk is absent.
  • Perform other duties as assigned.
Summary of Necessary Knowledge, Skills, and Abilities
Knowledge - *General knowledge of office practices and procedures.

Abilities - *Special attention to detail.

  • Ability to work collaboratively and cooperatively with management team and subordinates.
  • Ability to effectively communicate with elected officials, staff, and the public in both written and verbal form.
  • Ability to define problems and deal with a variety of situations.
  • Ability to think quickly, maintain self-control, and adapt to stressful situations.
  • Ability to use good judgment to effectively solve problems.
  • Ability to plan work, work effectively, establish priorities, delegate responsibility, and detect errors.
  • Ability to prepare quality correspondence and reports.
  • Ability to effectively assist public with questions.
  • Ability to respond and successfully handle complaints.
  • Ability to maintain an organized filing system for records.
  • Ability to organize, prioritize, and carry out office work with minimal supervision.
Skills - *General knowledge of office practices and procedures. Additional Information

Education and Experience:
~ High School Diploma or GED equivalent.
~ Minimum one (1) year experience in an administrative, secretarial, and/or office support position preferred. Any equivalent combination of education and experience may be considered.

For additional information, please contact Human Resources at 262-569-3225.