The Health Services Administrative Support is responsible for clinical faxing and maintaining current & accurate contact data. The Health Services Administrative Support provides administrative support to the clinical management team by managing, coordinating, and accurately completing assigned projects.



Essential Duties & Responsibilities:
  • Verifies all necessary provider phone numbers and fax numbers.
  • Conducts research for correct phone numbers and fax numbers including internet searches and outreach to provider offices or pharmacies by phone to obtain and confirm information
  • Updates systems with correct contact information
  • Responsible for documentation and/or manual creation inbound and outbound provider faxes to support clinical programs
  • Other administrative duties as assigned


Leadership Duties (If Applicable)
  • Establish positive partnerships across business groups both inside and outside of the organization
  • Provide leadership to others through example and sharing of knowledge/skill


Other Duties & Responsibilities:
  • Participate in process improvements, including process definition, measurement analysis, and implementation of controls
  • Participate in proactive team efforts to achieve departmental and company goals
  • Provide leadership to others through example and sharing of knowledge/skill
  • Other duties as required and assigned


Education & Experience:
  • High School Degree or GED Equivalent is required
  • Proficient in Microsoft Word, Excel, Outlook and Google and ability to learn new software as needed
  • At least (1) one-year office experience is required


Minimum Physical Requirement:
The Health Services Administrative Support will perform his or her work in a general office environment using standard office equipment. The following demands are representative of those that must be met by an employee to successfully perform the essential functions of this job:
  • Regularly lift and/or move up to 10 pounds
  • Bend, twist or stoop on a repetitive and continuous basis
  • Stand and remain on feet for extended periods of time
  • Operate various business instruments, including computers, printers/scanners/fax machines, requiring manual dexterity
  • Sit and concentrate for long periods of time to compute, examine, and interpret data
  • Read paperwork and computer monitors, requiring visual acuity

Skills:
  • Strong written and oral communication skills including ability to be able to communicate effectively with all level of management and employees
  • Strong time-management skills and keen eye to detail
  • Ability to deal with all situations in a calm and positive manner
  • Ability to learn new processes quickly in a fast paced environment
  • Strong interpersonal skills

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Health Services Administrative Support Intern

AdhereHealth LLC

Customer Support Internship

The Health Services Administrative Support is responsible for clinical faxing and maintaining current & accurate contact data. The Health Services Administrative Support provides administrative support to the clinical management team by managing, coordinating, and accurately completing assigned projects.



Essential Duties & Responsibilities:
  • Verifies all necessary provider phone numbers and fax numbers.
  • Conducts research for correct phone numbers and fax numbers including internet searches and outreach to provider offices or pharmacies by phone to obtain and confirm information
  • Updates systems with correct contact information
  • Responsible for documentation and/or manual creation inbound and outbound provider faxes to support clinical programs
  • Other administrative duties as assigned


Leadership Duties (If Applicable)
  • Establish positive partnerships across business groups both inside and outside of the organization
  • Provide leadership to others through example and sharing of knowledge/skill


Other Duties & Responsibilities:
  • Participate in process improvements, including process definition, measurement analysis, and implementation of controls
  • Participate in proactive team efforts to achieve departmental and company goals
  • Provide leadership to others through example and sharing of knowledge/skill
  • Other duties as required and assigned


Education & Experience:
  • High School Degree or GED Equivalent is required
  • Proficient in Microsoft Word, Excel, Outlook and Google and ability to learn new software as needed
  • At least (1) one-year office experience is required


Minimum Physical Requirement:
The Health Services Administrative Support will perform his or her work in a general office environment using standard office equipment. The following demands are representative of those that must be met by an employee to successfully perform the essential functions of this job:
  • Regularly lift and/or move up to 10 pounds
  • Bend, twist or stoop on a repetitive and continuous basis
  • Stand and remain on feet for extended periods of time
  • Operate various business instruments, including computers, printers/scanners/fax machines, requiring manual dexterity
  • Sit and concentrate for long periods of time to compute, examine, and interpret data
  • Read paperwork and computer monitors, requiring visual acuity

Skills:
  • Strong written and oral communication skills including ability to be able to communicate effectively with all level of management and employees
  • Strong time-management skills and keen eye to detail
  • Ability to deal with all situations in a calm and positive manner
  • Ability to learn new processes quickly in a fast paced environment
  • Strong interpersonal skills