Come and join our phenomenal team! Lighthouse IT is growing, and we need another Technical Support Intern with a passion for serving others. If you:

… then please apply!

As an IT Managed Services Provider, the Lighthouse IT team runs the technology for many other businesses in the area. We plan IT budgets, implement new technology to benefit our clients, monitor and maintain client systems to ensure uptime, and help our clients use the technology running their businesses.

As a Technical Support Intern, you would:

Technical Requirements:

Job Types: Part-time, Internship

Salary: $10.00 to $12.00 /hour

Education:

Location:

License:

Work authorization:

Work Location:

Benefits:

Hours per week:

Typical start time:

Typical end time:

Schedule:

Company's website:

Company's Facebook page:

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Technical Support Internship

Lighthouse IT

Customer Support Internship

Come and join our phenomenal team! Lighthouse IT is growing, and we need another Technical Support Intern with a passion for serving others. If you:

  • Love teamwork
  • Are self-driven to learn and improve, technically and professionally
  • Tire of corporate politics
  • Have fun working hard to make a difference
  • Are determined to do the right thing even when it hurts
  • Have a passion for serving others
  • Will read the books our company culture is built on
  • Want the opportunity to grow with a growing business
  • Enjoy technical troubleshooting, problem solving, and communicating with others who are not remotely technical
  • Are interested in transitioning to a full-time position with us later
  • Think you’re able to endure our rigorous interviewing process (we only hire the best)

… then please apply!

As an IT Managed Services Provider, the Lighthouse IT team runs the technology for many other businesses in the area. We plan IT budgets, implement new technology to benefit our clients, monitor and maintain client systems to ensure uptime, and help our clients use the technology running their businesses.

As a Technical Support Intern, you would:

  • Assist our Help Desk team with serving our clients who need technical help, by assisting with the troubleshooting process and helping to replace equipment.
  • Assist our projects team with installing new systems and supporting clients during system cutovers.
  • Assist with proactive monitoring, maintenance, and reporting of client IT systems.
  • Work in our ticketing system to respond to client issues, document your time and effort, and meet performance objectives – including productivity and customer satisfaction
  • Perform most of your work from our office, and travel to (mostly local) clients who need on-site help as needed
  • Communicate with clients over the phone, email, and chat applications
  • Update and maintain client documentation to benefit our clients and team

Technical Requirements:

  • Familiarity with setting up and troubleshooting basic computer desktops and networks
  • Expertise with Microsoft Windows, Microsoft Office, and commonly used PC applications
  • Experience replacing/upgrading hardware components in PCs
  • Working knowledge of iOS and Android mobile devices
  • Excellent oral and written communication
  • 30+ WPM typing speed

Job Types: Part-time, Internship

Salary: $10.00 to $12.00 /hour

Education:

  • High school or equivalent (Required)

Location:

  • Temple, TX 76502 (Required)

License:

  • Driver's License (Required)

Work authorization:

  • United States (Required)

Work Location:

  • One location

Benefits:

  • None

Hours per week:

  • 20-29
  • 30-39

Typical start time:

  • 8AM

Typical end time:

  • 5PM

Schedule:

  • Monday to Friday

Company's website:

  • https://lighthouseit.us

Company's Facebook page:

  • https://www.facebook.com/lighthouseit.us