Job Description
Under the general direction of the ONL-RBW IT team, the IT Support intern will support and maintain the ONL-RBW’s technology-based system. The IT Support intern will assist with troubleshooting hardware, software, and network issues ranging from laptops to handheld RF scanners. This position will also assist with different projects and get hands on experience in the technology field.
Duties and Responsibilities
Requirements

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IT Support Internship

RBW Logistics

Customer Support Internship

Job Description
Under the general direction of the ONL-RBW IT team, the IT Support intern will support and maintain the ONL-RBW’s technology-based system. The IT Support intern will assist with troubleshooting hardware, software, and network issues ranging from laptops to handheld RF scanners. This position will also assist with different projects and get hands on experience in the technology field.
Duties and Responsibilities
  • Assist with help desk tickets, troubleshooting issues and provide technical support
  • Support the IT team in maintaining hardware, software, and network issues
  • Organize and maintain IT resources
  • Prepare computers for employees, including setting up stations, clearing data off previously used machines and preparing them for use by another user.
  • Provide support of handheld RF scanners
Requirements
  • Information Technology, Computer Science or Management Information Systems major
  • Familiar with Java, Microsoft Office, Microsoft 365, Windows 10, HP systems, Android OS
  • Strong work ethic and attention to detail
  • Ability to work within a team
  • Strong verbal and written communication
  • Excellent analytical and problem-solving skills