Software Engineer Intern

ABOUT US

Dispatch is a technology-based company that redefines the way same-day deliveries are made in the B2B space. With our own fleet of vehicles and network of drivers, Dispatch puts suppliers, businesses, and technicians in control of local deliveries with real-time tracking and transparency. We strive to deliver the best value and service to our customers every day.

Dispatch started in the Twin Cities, but is now in dozens of markets across the country. With all of this growth, we maintain a strong focus on our company culture. Dispatch operates on five core values: People First, Belief, Speed to Value, Driven to Deliver, and Transparency. If you connect with these values, we’d love to learn more about you!

THE ROLE


Dispatch is looking for a proactive, independent, eager-to-learn candidate for a summer internship. As a software engineering intern, you will be immersed in the Dispatch technology stack and will work alongside the engineering team to deliver new product features and bug fixes.

In addition to the normal development tasks, you’ll be part of the technical support team at Dispatch. You will gain intimate knowledge of the Dispatch products and how they are used internally and by customers. You will use your knowledge of the products and systems to troubleshoot and solve technical issues as they arise.

WHAT YOU’LL DO

WHAT YOU’LL NEED

", "datePosted" : "2020-03-13 04:15:00.037738", "validThrough" : "2020-06-13T04:15:00.037738Z[Etc/UTC]", "employmentType" : "INTERN", "hiringOrganization" : { "@type" : "Organization", "name" : " Dispatch", "logo" : "" }, "jobLocation": { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Bloomington", "addressRegion": "MN", "addressCountry": "US", "postalCode": "55431" } } }
Software Engineer Intern

Dispatch

Software Engineer Internship

Software Engineer Intern

ABOUT US

Dispatch is a technology-based company that redefines the way same-day deliveries are made in the B2B space. With our own fleet of vehicles and network of drivers, Dispatch puts suppliers, businesses, and technicians in control of local deliveries with real-time tracking and transparency. We strive to deliver the best value and service to our customers every day.

Dispatch started in the Twin Cities, but is now in dozens of markets across the country. With all of this growth, we maintain a strong focus on our company culture. Dispatch operates on five core values: People First, Belief, Speed to Value, Driven to Deliver, and Transparency. If you connect with these values, we’d love to learn more about you!

THE ROLE


Dispatch is looking for a proactive, independent, eager-to-learn candidate for a summer internship. As a software engineering intern, you will be immersed in the Dispatch technology stack and will work alongside the engineering team to deliver new product features and bug fixes.

In addition to the normal development tasks, you’ll be part of the technical support team at Dispatch. You will gain intimate knowledge of the Dispatch products and how they are used internally and by customers. You will use your knowledge of the products and systems to troubleshoot and solve technical issues as they arise.

WHAT YOU’LL DO

  • Execute all job duties in alignment with Dispatch’s core values, mission, and purpose
  • Act ethically and with integrity to promote an environment that promotes respect, innovation, and creativity
  • Encourage and foster an inclusive environment. An environment where the strengths and expertise of our workforce are welcomed, amplified and exhibited in the work at Dispatch
  • Build high-quality features that meet business objectives with a focus on usability
  • Collaborate closely with your teammates through code reviews to keep aligned and adhere to best coding practices
  • Deploy your projects to production frequently and monitor the results to ensure quality and positive outcomes
  • Field technical support issues that come in via chat, email, drive-by, carrier pigeon, etc. and respond within an agreed-upon and communicated timeframe
  • Log all support issues in the support desk software and maintain a current status of all issues at all times
  • Escalate issues that you cannot solve to the product and engineering teams
  • Communicate often the status of issues back to the logger
  • Contribute to product and technical knowledge in the form of knowledge bases, notes, documentation, etc.
  • Other duties as assigned (to be less than 10% responsibilities)

WHAT YOU’LL NEED
  • Pursuing a bachelor’s degree in a related field
  • Solid understanding of software and application design, and development and project management principles
  • Software development experience or training in a programming language like Ruby On Rails, C#, Java, or PHP with a strong desire and interest to learn Ruby On Rails
  • Proactive, able to work independently, deal with ambiguity, and meet deadlines in a fast moving environment focused on results
  • Self-starter with strong work ethic, detail-oriented, reliable and flexible
  • Customer support experience, a positive attitude, and the drive to resolve support issues as quickly as possible
  • Strong interpersonal skills that will keep you productive on a fast moving team
  • A track record of learning new technologies on the fly and finding the right tool for the job
  • Bonus: Knowledge of React Native, iOS, Android, ElasticSearch, Google mapping and routing APIs