PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental Scope of Service and Provision of Care plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
o Provide personalized care and service by consistently demonstrating our I CARE values:
- INTEGRITY: We are honest and ethical in all we say and do.
- COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
- ACCOUNTABILITY: We hold ourselves accountable for all our actions.
- RESPECT: We treat every individual as a person of worth, dignity, and value.
- EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
o Delivers personalized service using HM Service Standards
o Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
o Intentionally rounds with patients/customers to ensure their needs are being met
o Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job
PRIMARY JOB RESPONSIBILITIES
Job responsibilities labeled EF capture those duties that are essential functions of the job.
PEOPLE - 25%
1. Establishes a relationship with patients, families and the interprofessional health care team to collaborate on the plan of care by using progressive skills in therapeutic communication, which includes active listening and teaching. (EF)
2. Contributes to teamwork by responding positively to requests for assistance. Collaborates to foster healthy relationships in the work environment. Seeks guidance from interprofessional health care team, when needed, and applies feedback to improve patient outcomes. (EF)
3. Provides contributions towards improvement of department scores for turnover/retention/employee engagement on unit-based scorecard, i.e. peer-to-peer accountability. (EF)
SERVICE - 25%
1. Follows the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Conducts nursing assessments, assists with exams and treatment and documentation/maintenance of medical records. Practices in a manner that is congruent with cultural diversity and inclusion principles. (EF)
2. Develops, updates and communicates plan of care, including discharge, in partnership with the patient, family and interprofessional health care team, using the nursing process. Prioritizes care based on the patients needs, abilities and preferences. Advocates on patient/familys behalf to identify and resolve clinical and ethical concerns, utilizing appropriate resources. (EF)
3. Provides patient education based on learning needs, uses appropriate resources, incorporating planning for care after discharge. Consistently evaluates the patients comprehension and adapts teaching methods accordingly. (EF)
4. Uses peer-to-peer accountability to contribute towards improving department score for patient satisfaction on unit-based scorecard. (EF)
QUALITY/SAFETY - 25%
1. Follows the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document. (EF)
2. Follows the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. (EF)
3. Provides and modifies care for increasingly complex patients and coordinates care with the interprofessional teams. Plans for routine events and progressively manages emergent situations in collaboration with the healthcare team. (EF)
4. Contributes towards improving quality and safety targets on unit-based scorecard through peer-to-peer accountability, focusing on the task at hand and reporting near misses. (EF)
FINANCE - 10%
1. Displays self motivation to independently manage time effectively, timely documentation of care, minimize incidental overtime, and prioritize daily tasks. Uses resources effectively and efficiently. (EF)
2. Contributes towards meeting department financial targets on unit-based scorecard through decreasing length of stay, optimizing efficiency and other areas according to department specifications. (EF)
GROWTH/INNOVATION - 15%
1. Participates in unit evidence-based practice projects focused on innovation, efficiency or improvement in patient care and shared governance activities. Embraces and enacts new care pathways or service line implementation to improve service to the community. (EF)
2. Identifies own learning needs, consults with healthcare team experts and seeks continuing education opportunities to meet those needs. Pursues educational opportunities for professional growth and benefits the department through knowledge dissemination. (EF)
This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
o Bachelor of Science degree from an accredited School of Nursing
o Zero years of experience with minimal clinical nursing experience, up through at least eighteen months of health care experience
o If less than six months of clinical nursing experience, must complete Houston Methodist nurse residency program
CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIRED
o Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirements
o American Heart Association Basic Life Support (BLS)
o Other credentials and certifications as defined by unit/service line
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
o Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
o Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
o Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.
o Progression towards competent assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components
o Progression towards demonstrating time management skills
o Ability to progress towards independence and exercise judgment in interactions with physicians, interprofessional healthcare team and patients and their families
o Progression towards critical thinking skills and clinical judgment to work as defined by the Nurse Practice Act
o Maintains level of professional contributions as defined in Clinical Career Path program guide
o Working knowledge of Microsoft products including Outlook
- Note that employees may be required to be on-call during emergencies (i.e. Disaster, Severe Weather Event, etc.) regardless of selection above.
**Travel specifications may vary by department.
Please note any other special considerations to this job: _________________________