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Sales Process Optimization Intern (Summer 2020)

Cox Communications

Marketing Internship

Sales Operations Process Intern at Cox is an integral part of the Sales Process team. The intern is provided with projects that are both technically challenging and educationally stimulating. This position will work under the guidance of the senior staff.

For Summer 2020, we have an opportunity on our Sales Process and Insights team for an enthusiastic individual with an interest in process, analytics, problem solving and reporting who is willing to help us develop and maintain our strategy and execution. The intern will be aligned to working on a sales process optimization project.

Projects/Assignments may include but are not limited to the following:

1. Partner with Sales teams on mapping key processes, identifying gaps and opportunities

2. Create analysis and reporting on process gaps/opportunities for presentation to management, including upper management, at corporate and in our markets.

3. Provide consultation on key projects.

4. Collaborate and lead working sessions, ideation sessions and drive key projects.

5. Assist in development and management of KPI’s for process workstreams. Drive a greenbelt project; work towards certification.

6. Support operational initiatives designed to increase employee productivity and drive efficiency in the business.

7. Assist in day-to-day operational activities.

Attributes/Skills we seek:

1. Detail Oriented

2. Excellent verbal, written, and presentation skills

3. Strong desire to learn about process from both the technological and analytical side.

4. Experience with Excel

5. Self-motivation and accountability



1. Currently enrolled in a related degree program such as Business Analytics, Business Management, Statistics, Mathematics, Industrial Engineering, or Information Sciences program with a very strong emphasis academically and personally in data analytics/statistics. Engineering and Computer Science majors with a strong interest in business may also be considered.

2. Working knowledge of Microsoft Office applications

3. The position is in Atlanta, GA; Cox Communications does not provide a housing allowance.

4. U.S work authorization, sponsorship is not available for this program.


One or more of the following:

1. Technical aptitude; engineering classes a plus.

2. Major in Business /Statistics/Mathematics/Engineering/ Computer Science.

3. Experience or coursework in statistics.

4. Knowledge of marketing, finance, operations, and business strategy.

5. Knowledge of data analytics/visualization software such as Tableau, OBIEE, and Alteryx.

6. Strong experience with Excel and PowerPoint.

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor James M. Cox.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.