Jr. Salesforce Administrator

Advance Auto Parts

Marketing Full Time

Job Description

Job Function / Summary:
This position manages the day-to-day administration of the Salesforce application, works with business executives and users for changes to configuration, and develops new solutions on the Salesforce platform to meet business needs and works with consulting partners on larger projects.

Essential Duties and Responsibilities:
  • Basic knowledge of SFDC and how to leverage the tool to fulfill business requirements
  • With some guidance, designs, develops, tests, documents, and deploys quality business solutions based upon business requirements as well as industry best practices
  • Design, configuration and administration including, but not limited to, custom fields, page layouts, formula fields, general Salesforce mobile application configuration, Data Loader, email templates
  • Create and maintain clear and concise functional and technical documents, standard operating procedures, diagrams and other support documentation
Minimum Required Education, Experience, Licenses And Certifications

Minimum Required Education, Experience, and Knowledge:
Basic Qualifications
Bachelor's degree or equivalent in information systems, computer science or related field, or equivalent relevant work experience
At least 1 year of experience supporting Salesforce.com configuration and customization preferred
At least 1 year of experience with change / release management within the SFDC application preferred

Preferred Qualifications
1+ years of experience with the AppExchange tools
1+ year of Agile Scrum Methodology experience
1+ year of experience with the Salesforce mobile application
1+ year of experience with Outlook / MS Exchange / Salesforce integration
Salesforce Administrator Certification
Salesforce Platform Developer Certification

Essential Mental and Physical Requirements:
Excellent verbal and written communication, including presentation of complex data in easily understood ways and strong data visualization skills.
Ability to confidently interact at multiple levels in the organization
Ability to work under stress and meet deadlines
Strong problem solving and critical thinking ability
Ability to multi-task and quickly adapt to changing/conflicting priorities
Ability to work independently and is a motivated self-starter
Excellent Detail-oriented and organized
Strong relationship building skills
Ability to analyze, structure and interpret large quantities of raw data