Summer 2020 Marketing and Community Relations Internship (IINE Boston)

International Institute of New England

Marketing Internship

Summer 2020 Marketing and Community Relations Internship (IINE Boston)

The International Institute of New England is a 501(c)(3) non-profit serving refugees and immigrants in Boston, MA, Lowell, MA, and Manchester, NH. IINE offers internships to students, graduate students, and recent graduates with demonstrated interest or experience in supporting refugee, asylee, and immigrant populations. Each internship includes an educational component, through which interns contextualize their experience and reflect on their service. Interns can also expect to spend some time each week supporting their office's front desk, assisting the Office Manager and learning to better navigate the services at the International Institute.

All internships are unpaid and correspond roughly with the US semester system:

  • Summer Internship: May 18, 2020 – August 28, 2020
    (Applications requested by April 8)

First consideration is given to applicants that can commit at least 16 hours over the course of the semester outlined above. Applicants are encouraged to apply regardless of whether their schedule fits the semester system; IINE makes exceptions on a case-by-case basis. Slots fill quickly and candidates are encouraged to apply earlier than the requested date above.

Marketing and Communications Internship Overview

The marketing and communications team is responsible for developing and managing IINE’s internal and external marketing and community outreach efforts. Interns will help create content for IINE's website and social media profiles, as well as assist in communications projects and photography.

Reports To: Marketing and Communications Director
Location: Boston, MA

Key Responsibilities:

  • Help to maintain IINE’s social media presence
  • Accompany staff to meetings, conferences, networking opportunities to disseminate IINE information, connect with potential clients, and generate business leads.
  • Draft and help update content on the IINE website
  • Assist with the design and written content for marketing and promotional materials
  • Depending on experience and learning objectives, interns may also:
    • Help setup photography equipment and shoot/film at events
    • Draft presentation elements for displays
    • Edit and compile photos and clips
    • Provide graphic design elements for flyers, communications
    • Recommend and undertake website design projects


  • Interest in international, refugee, asylee, and/or immigrant issues
  • Photography, community outreach, or communication skills highly desirable
  • Practice in using document and image formatting software highly desirable (Photoshop, InDesign, other Adobe products)
  • Ability to work respectfully in a multicultural environment
  • Excellent oral and written communication skills
  • Highly organized with great attention to detail
  • Ability to handle multiple tasks and to switch gears quickly
  • Professionalism, discretion, and maturity in dealing with confidential information
  • Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
  • Comfort navigating the Boston area on public transit
  • Flexible schedule and ability to contribute atypical time ahead of and during events (within weekly hour cap)

Learning Objectives:

  • Compose compelling messages and effectively disseminate those messages via social media (Facebook, Instagram, Twitter) and other online platforms
  • Become a brand ambassador for the organization and its services.
  • Interpret market and industry trends to identify opportunities for distinction and organizational growth
  • Recognize best practices around branding, image creation and advertising
  • Navigate and design website content, with a focus on SEO
  • Identify and access community resources and services, particularly those responsive to the needs of refugees and immigrants.
  • Understand the immigrant integration work and the US Refugee Resettlement program, as well as what part VOLAGs and resettlement agencies like the International Institute of New England play in receiving and integrating refugees.
  • Respectfully express and engage ideas and values in a multicultural, multilingual environment.