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Office Assistant Intern


Customer Support Internship

Together we’re building a company that will endure and products people will love for generations to come.

We believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture.

Whether it’s conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.

Solve for what’s next—at PagerDuty.

About our Career Accelerator Program (CAP)
The Career Accelerator Program at PagerDuty offers an opportunity for participants, to learn and build meaningful skills at PagerDuty. Whether you’re enrolled in a post-secondary institution, completed a coding bootcamp, or returning to work after a gap in employment, CAP can provide up to 16 weeks of hands-on experience in a high growth tech company. Through a variety of networking, learning, and mentoring opportunities, our CAP program fast tracks participants for an exceptional career and can serve as a gateway to permanent employment at PD.

CAP has three cohorts each year beginning in January (Winter), May (Summer) and September (Fall) and participants are paid competitively in their respective industries.

Check out what some of our past participants have done during their time at PD.

Why We Need You

PagerDuty is looking for an office assistant intern to join our facilities team in San Francisco. In this role, you will learn what it's like to keep an office running smoothly and be the face of PagerDuty to employees and visitors. We're looking for an enthusiastic, customer service oriented, resourceful, personable and extremely organized individual to help our San Francisco Dutonians with their day-to-day requests.

This is a 6 month role beginning on May 4, 2020.

How You Contribute to Our Vision

  • Warmly receive visitors and employees at the front desk
  • Manage the sending and receiving of packages
  • Order office supplies and maintain inventory
  • Oversee in-office events, lunch and learns, happy hours and meet-ups
  • Work with building management and security to manage access cards

About You

  • Eager to roll up your sleeves and take on new challenges and learn new things
  • Outgoing and friendly
  • Excellent oral and written communication skills
  • Self-starter who seeks out opportunities to make improvements

Minimum Qualifications

  • You have some previous customer service or administrative experience
  • You have Experience managing multiple competing priorities simultaneously

PagerDuty Offers:
In addition to working with deeply passionate and intelligent people in a dynamic environment, we also offer:
Competitive compensation
Catered lunch every day and a well stocked kitchen - snacks and beverages for every mood
Mentorship - each participant is matched with a team mentor
A chance to participate in our Employee Resource Groups and give back through various volunteer opportunities

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.

Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with local requirements.
PagerDuty uses the E-Verify employment verification program.

To all recruitment agencies: PagerDuty does not accept agency resumes. Please do not forward resumes to our jobs alias, PagerDuty employees or any other company location. PagerDuty is not responsible for any fees related to unsolicited resumes.