Intern - Year Round (ISD)

Navy Federal Credit Union


Employee Perks

Why You Will Love Being Part of the Navy Federal Team:

  • Competitive compensation with opportunities for annual raises, promotions, and bonus potential
  • Best-in-Class Benefits! (7% 401k match / Pension plan / Tuition reimbursement / Great insurance options)
  • On-site amenities include fitness center, wellness center, cafeteria, etc. at Pensacola, FL; Vienna, VA and Winchester, VA campuses
  • Consistently Awarded Top Workplace
  • Nationally recognized training department by TRAINING Magazine
  • An employee-focused, diverse, and service-oriented workplace environment

Basic Purpose

To gain valuable insight into Navy Federal’s business, technology, resources and procedures by providing support in focused areas, applying knowledge and education. Participate in a collaborative, team driven network and interact with multiple departments. Receive guidance and direction from team and management. Utilize and further develop technical and soft skills, business knowledge, analytical techniques and creative problem solving abilities. Provide professional execution of day to day tasks and special projects while working within established standards, policies and procedures. This is a year-round, Full or Part –Time, flexible internship based on school schedule.


  • Provide support to assigned department; may work on small projects or portions of larger projects
  • Support business strategy and initiatives within the business unit and/or across the organization
  • Assist and collaborate with various levels of staff to accomplish tasks/assignments
  • Perform research and analysis; may include quantitative and/or qualitative analysis
  • Maintain professionalism in all interactions, placing member service as priority
  • Provide comprehensive day-to-day operational support
  • Provide support in functional areas of the credit union
  • May provide direct member service in high volume situations
  • Process and update data in automated systems; may generate and analyze reports
  • Perform other duties as assigned


  • Must be pursuing a degree from an accredited college/university
  • Effective interpersonal, verbal, and written communication skills
  • Effective research, analytical, and problem solving skills
  • Effective skill maintaining accuracy with attention to detail and meeting deadlines
  • Ability to exercise initiative and good judgment to make sound decisions
  • Ability to adapt to new technologies
  • Ability to provide exceptional customer service
  • Effective word processing and spreadsheet software skills
  • Effective organizational, planning and time management skills
  • Ability to work independently and in a team environment
  • Desired - Strong academic record as evidenced by a 3.0 or higher GPA
  • Desired - Communication with impact and be committed to self-development

Desired Qualifications:

  • An interest in developing, editing, and performing testing on IT systems
  • IT-related academic degree in progress, preferably at the Junior or Senior level
  • Ability to work at least 25 hours per week, starting February 2020

Hours: Monday - Friday, 8:00AM - 5:00PM

Location: 55550 Heritage Oaks Drive, Pensacola, FL 32526

Equal Employment Opportunity

Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability


Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.