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Intern - Applications Support, Financial Systems

Pearson

Customer Support Internship

**Description**

**PEARSON INTERNSHIP PROGRAM**

**Applications Support Intern- Financial Systems**

**Pearson Interns - Helping shape the future of education**

**Why join Pearson’s intern program?**

Pearson is the world’s learning company. We help people of all ages acquire the knowledge and skills they need to be successful in their work and careers. We believe that everyone should be able to keep learning, every day and in every way, throughout their lives. Bringing together everything we know about the science of learning and the latest technology, we’re shaping the future of teaching and learning.

We’re looking for the next generation of talented undergraduates to join our team for an unforgettable 10-week internship. An internship at Pearson is an opportunity to bring your own unique perspective as a learner, together with your academic knowledge, technical skills, and enthusiasm, to help create products used by students like you.

As one of our interns, you will gain a comprehensive introduction to our business. You’ll be assigned to a team and work on real-life projects that bring our products and services to life. On the job training and professional development will be provided to enable you to contribute to the business. You’ll also have direct access to a senior member of the team, as each intern will be mentored to help you make the most of the ten-week program.

We foster a work environment that’s inclusive as well as diverse, where our people can be themselves. Every idea and perspective is valued so that our products reflect the people we serve — our teachers and learners.

**What Does the Internship Program Offer?**

Successful candidates will spend 10 weeks working with our technology teams.

You’ll be paid for the duration of your internship. The internship begins on Monday, June 1st and ends Friday, August 7th.

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

**Qualifications**

**What are we looking for in an Intern**

+ Enrolled in an undergraduate or graduate technical degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field

+ Strong communication skills with the ability to discuss any issues with a wide variety of individuals and groups

+ Creative and innovative skills with regards to knowledge and awareness of industry trends and digital advances as they relate to new opportunities and business needs

+ Ability to work autonomously

+ Ability to learn quickly and apply learning to problems or activities

+ A strategic thinker and listener who acquires good problem-solving techniques

+ An organized team player who can manage multiple tasks

+ Familiarity with Excel, SQL, AWS, Google Cloud, Java, Go, Python, R, QL, TensorFlow, or Tableau

+ Min 3.0 GPA

+ Graduation date between 2020 and 2022

+ Interns should be within driving distance of office location

**Job description**

+ Learn and perform Oracle ERP Applications support work while working very closely with a Senior Oracle Financial Analyst

+ Learn business processes within the Oracle application module, create \

+ Standard Operating Procedures, self-help documents, and generate weekly reports to provide the status updates

+ Structure presentations for business owners and technology management using a combination of spreadsheets, presentations and dashboards

+ Present interim and final presentations of their work to technology executives

+ Participate in the meetings with Pearson internal business customers and technical team members to prioritize and to resolve the incidents in a timely manner

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

**Primary Location: ** US-NC-Durham

**Work Locations: ** US-NC-Durham-5425 Page Churchill 5425 Page Road Durham 27703

**Job: ** Project/Temporary Workforce

**Organization: ** Technology & Operations

**Employee Status: ** Fixed Term

**Job Type: ** Internship

**Shift: ** Day Job

**Job Posting: ** Jan 6, 2020

**Job Unposting: ** Ongoing

**Schedule: ** Full-time Temporary

**Req ID: ** 1916953

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.