Marketing Intern (Communications and Experience) - Summer 2020

SMS Assist, LLC

Marketing Internship


SMS Assist is looking for a Communications and Experience Intern for our 2020 Summer Internship program! An internship at SMS Assist will provide an opportunity to work with a fast-paced, growing company in Chicago’s vibrant technology scene. The SMS Assist Summer Internship program is a full-time, paid opportunity that will run from June 8 – August 14.

As an intern on our Communications and Experience Team, you’ll focus on writing and developing a variety of engaging communications materials that circulate valuable information throughout the organization. You’ll also spend a portion of your time on intern-specific activities and learning opportunities, such as executive lunch & learns, personal development workshops, and a group project in which interns will present a business case to SMS Assist leadership and other key team members at the conclusion of the internship. Of course, we have some fun social events thrown in there as well!


  • Write newsletter articles and email content for internal staff
  • Help maintain corporate communication channels including the company intranet
  • Develop posts about company events and programs across SMS Assist’s social media platforms
  • Collaborate with Creative Director to produce engaging videos communicating important updates
  • Interview employees and department leaders for stories and quotes for use throughout the year
  • Collaborate with other departments to ensure their communication goals are met
  • Facilitate focus groups and other channels to generate research and feedback on the overall SMS Assist experience
  • Help coordinate a range of inclusive, best-in-class events and programs including company parties, volunteer events, and other engagement activities
  • Provide reporting and evaluate impact of emails, events, and intranet pages

Professional Skills

  • Verbal Communication - Advanced
  • Written Communication - Advanced
  • Learning Agility - Advanced
  • Problem Solving - Advanced
  • Teamwork - Proficient
  • Organizational Awareness - Proficient
  • Prioritization - Proficient

Role Specific Skills

  • A creative problem solver and outside-the-box thinker who strives to surpass expectations
  • A natural storyteller able to build a captivating, succinct narrative from various sources
  • A knack for capturing a brand’s voice by emulating tone and style
  • Capacity to write skillfully from different points of view
  • Proven organizational skills and stringent dedication to deadlines
  • A firm grasp of AP Style, unparalleled attention to detail, and exceptional editing skills
  • Proficient in Microsoft Office Suite applications including Word, Excel, PowerPoint, and Outlook
  • Knowledge of Adobe Creative Suite products (Photoshop, InDesign, Illustrator) is a plus
  • Previous experience with photo and/or video, graphic design, HubSpot, or SharePoint is a plus


Minimum Qualifications

  • Must be a rising junior or senior enrolled in a full-time bachelor’s degree program or a recent graduate
  • Must be eligible to work in the U.S. without sponsorship now or in the future (we are unable to hire on F1 or OPT visas at this time for our summer program)
  • Proficient in Microsoft Office Suite applications including Word, Excel, PowerPoint, and Outlook
  • Traits: Attention to detail, team player, self-directed, and motivated
  • Currently pursuing a degree in marketing, communications, journalism, English, creative writing, or a similar field of study
  • Relevant internship experience is a plus
  • Applicants must submit one to two writing samples that demonstrate your ability to communicate in a clear and creative way as part of the application process – examples may include academic papers, articles, blog or social media posts, short stories, etc. A pplications without a writing sample will not be considered.


Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities, and schedule may change at any time with or without notice.

SMS Assist is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.