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(Top Secret) Jr. Desktop Support Technician

Zachary Piper Solutions

Customer Support Full Time

Zachary Piper Solutions is currently seeking a Jr. Desktop Support Technician to support DOJ in Washington, DC. The Jr. Desktop Support Technician will be responsible for installation, troubleshooting hardware/software and maintenance of IT Systems.

Responsibilities for the Desktop Support Engineer include:

  • Installation, configuration and troubleshooting of hardware, software, and desktop applications
  • Perform preventative maintenance on computers, laptops ,printers, and peripheral equipment
  • Monitor, manage, troubleshoot, and resolve issues with authorized access PCs or laptops
  • Manage Active Directory accounts and assisting with password resets
  • Resolve Remedy ticket issues

Qualifications for the Desktop Support Engineer include:

  • 0-3 years of experience IT experience
  • Experience troubleshooting hardware/software
  • Must possess an active Top Secret Clearance

Compensation for the Desktop Support Engineer include:

  • $45,000-$50,000 Annually (based off experience)
  • United Healthcare, Guardian Dental, VSP Vision, 401K with Voya

Please send resumes to Brandon Denny at [email protected]